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Voice as a Service


Voice as a Service

NATURAL-LANGUAGE PLATFORM DESIGNED TO DRIVE REVENUE TO YOUR BUSINESS

 

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Voice as a Service


Voice as a Service

NATURAL-LANGUAGE PLATFORM DESIGNED TO DRIVE REVENUE TO YOUR BUSINESS

 

Conversational Interfaces for Mobile Commerce

Red Shift Voice-as-a-Service (VaaS) platform enables any company to design intelligent conversational interfaces for mobile apps and connected devices. Red Shift technology allows mobile app users to perform transactions via naturally spoken language.  

Using our platform, app developers can deliver a unique UX that features clean, easy, and safe to use 'hands-free eyes-free' user experiences to their customers.  Results are increased online ordering effectiveness, allowing transactions to be completed in less than one minute.  The streamlined user experience reduces mobile transaction abandonment rates, increasing revenues and profits for our targeted customers.

RedShift believes voice is the emerging user interface and will soon become the preferred method users interact with their devices.  Red Shift was created  to take advantage of this trend by developing and commercializing its revolutionary line of voice recognition products.

Our focus is to voice-enable mobile applications and connected devices to enhance mobile commerce for the fast casual restaurant industry.  We accomplish this by using our hosted natural-language platform that consumes content, in real-time, provides a service that converts naturally spoken language to structured, actionable data.

An app or device designed and integrated with Red Shift's platform completes mobile transactions by uniquely featuring a very accurate, speech recognition service. Conversational AI is the newest means for companies to engage their customers and allow them to naturally speak to their devices.  

Our focus is to drive user engagement and revenue for restaurants who take advantage of online ordering and the order ahead and skip the line concept.  

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Product


Service/product

ENHANCE THE CUSTOMER EXPERIENCE WITH A UNIQUE HANDS FREE, EYES FREE VOICE RECOGNITION SERVICE

Product


Service/product

ENHANCE THE CUSTOMER EXPERIENCE WITH A UNIQUE HANDS FREE, EYES FREE VOICE RECOGNITION SERVICE

THE REDSHIFT ADVANTAGE

The unique hands free, eyes free voice recognition service enhances the customer experience by making the mobile application easier and safer to use resulting in increased revenue, customer satisfaction, and customer loyalty.

The RedShift Natural Language engine, is hosted in the cloud, requires no downloads, is simple to operate, and uses VOIP style voice transfers resulting in real-time processing of the speech signal, and reduced response times for the user.

 

 

Watch Our Mobile Voice Recognition Overview Video


Key Technology Features

  • Voice driven ordering UX enables ease of use
  • Completed orders are delivered directly to your Point-of-Sale
  • Red Shift converts voice to your POS's menu items
  • Orders are validated with your specific items and modifiers 

 

 

See How Ziggis Coffee Streamlines The Ordering Process With Red Shift

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Why Voice now?


Why voice now?

Why Voice now?


Why voice now?

Increase Profits From Your Target Market

Problem: Conducting commerce on mobile devices is challenging and if users don't received results quickly they will abandon the sessions.  eWeek an MEF Mobile Money Report estimate that mobile transaction abandonment rates exceed 56%.  Junio reports that retailers and financial institutions lost our on $24 billion in revenue due to poor mobile experiences for customers.  Harris Interactive ranks the top reasons are uncertainty of purchase (45%), difficulty navigating (31%), difficulty typing (28%) and complicated payment processes (22%). 


As speech recognition accuracy goes from say 95% to 99%, all of us will go from barely using it today to using it all the time. Most people underestimate the difference between 95% and 99% accuracy - 99% is a game change...

No one wants to wait 10 seconds for a response. Accuracy, followed by latency, are two key metrics for a production speech system...
— Andrew NG, Chief Scientist, Baidu

Solution: RedShift's natural voice ordering interface increases online ordering effectiveness, allowing transactions to be completed in less than 1 minute.  Our streamlined user experience and proprietary mobile apps interface reduces mobile transaction abandonment rates, increasing revenues and profits for our target customers. 

A recent study shows voice is 3X faster than typing so apps with voice drive greater customer engagement and at the same time provide customer insights. Voice is the fastest and most efficient search method when all users have to do is naturally speak their order. Furthermore, the Red Shift platform uses machine learning techniques and artificial intelligence to increase accuracy and performance. 

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Technology


Technology

Technology


Technology

next level voice recognition 

Red Shift is ideal for online ordering.  It takes Siri a step further in that Red Shift enables customers to generate valid complete orders via voice on their mobile apps and devices. Users speak, for example, an order based on a catalogue of items, in their natural language and can populate a cart in a mobile transaction. RedShift customizes the language model specific to the language of your company’s topics for state of the art accuracy and to map items in your POS to spoken words.

The Red Shift Platform consists of it's own speech recognition and natural language processing capabilities.  Combined with our menu parsing , customized language models and your data we generate a brand specific intelligence that can be queried using voice.  Integrate Red Shift with your mobile apps using our SDKs or interface with with your connected devices with our APIs.      

Use the Red Shift API to add a more natural interaction to your mobile apps, and devices. Just point Red Shift to your POS and it will enable you to turn the spoken word into a data structure containing items that can be validated for completeness and associated with the correct pricing.

  • Integration with POS industry leaders
  • Order language modeling containing POS content to associate unique items and modifiers
  • Cloud hosted speech recognition system with natural language processing
  • API to make it easy to add voice interfaces to mobile commerce apps
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Partners


Partners

Partners


Partners

RedShift partners with companies that provide technology solutions to restaurants


Become a Partner

Please fill out the information below and a RedShift representative to contact you within one business day.

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